Modiboyina Hareesha

Here's a solution outline based on your requirements for automating the change request process in ServiceNow: Solution Outline for Change Request Management in ServiceNow 1. Condition Check: Create...

var ga = new GlideAggregate('incident'); ga.addAggregate('COUNT'); ga.groupBy('state'); // Group by the state field ga.query(); while (ga.next()) { var state = ga.getDisplayValue('state');...