How to Change topics order in Virtual Agent "See All Topics" ?

1.80K viewsDecember 26, 2023ServiceNow

Working Code 1.03K July 5, 2023 0 Comments

Go to Virtual Agent > Designer
Make sure some topics are active and published.
Select Run all Topics
- See that clicking on 'See all topics' shows the list of topics.
The order that the topics are displayed is neither alphabetically or by 'updated' or 'created'.
There is no way to change the order of this topic.

admin Changed status to publish December 26, 2023

Sorry, you do not have permission to read comments.