612 viewsOctober 14, 2023ServiceNow 0 Working Code969 October 2, 2023 0 Comments var inc = new GlideRecord('incident'); inc.get("dc90eab4472139100d901d98036d4320"); inc.caller_id.first_name = 'Working'; inc.caller_id.last_name = 'Code'; inc.updateWithReferences(); Use of updateWithReferences() in ServiceNow 0 Answers ActiveVotedNewestOldest Register or Login