Open table list view and add below filter:
Create Scheduled Job and run daily:
var gr=new GlideRecord("sc_req_item"); gr.addEncodedQuery("due_dateRELATIVELT@dayofweek@ago@9^due_dateRELATIVEGT@dayofweek@ago@11"); gr.query(); if(gr.next()) { gs.eventQueue("notify.user.reminder",gr,gs.getUser(),gs.getUserID()); }
How to Send Notification exactly 10 days before Due Date in ServiceNow?
Working Code Edited question August 9, 2023