On change Client Script:
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
window.location.href = "mailto:user@example.com?subject=Subject&body=message%20goes%20here";
//Type appropriate comment here, and begin script below
}
Image:

How to Open Outlook with subject and body on change of particular field ServiceNow?
Working Code Asked question July 24, 2023
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