How to change Show me Everything text in virtual agent ServiceNow?
- Navigate to Conversational Interfaces > Virtual Agent > Designer and select the copy of the Greetings setup topic that you created.
- In the Flow tab, select the node for the Send Topic Picker script action.
- In the Script Action Properties sheet, open the Action Expression script, change the
greetingMessage
text string as needed, and select Save.
For example, to change the button text to Show more, you would change the script as follows:(<span class="hljs-name">function</span> execute() { var greetingMessage = vaSystem.getTopicSelectionMessage()<span class="hljs-comment">;</span> vaSystem.sendTopicPickerControl(<span class="hljs-name">greetingMessage</span><span class="hljs-punctuation">,</span> <span class="hljs-string">"Show more"</span>)<span class="hljs-comment">;</span> })()
How to change Show me Everything text in virtual agent ServiceNow?
admin Changed status to publish December 19, 2023