Hi Sir,
Need a help on Servicenow draft option in record producer before submit Incident or custom record creation .
We need to save record in temp table ..after submit only record has to create
i tried in demo instance but its not working as expected , kindly correct my code.
https://dev114664.service-now.com/login.do?user_name=admin&sys_action=sysverb_login&user_password=Dg%2Fn2MxxU-M5
this draft button appear to only 'incident' table
https://dev114664.service-now.com/sp?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9&referrer=popular_items
should apear hear also
https://dev114664.service-now.com/sp?id=ticket&table=incident&sys_id=b7eb5f1c474c711084611721336d4301
Kindly help me on this widget
Hello Satosh,
Create one custom table temp and create custom form instead of record producer.
Steps
1. Custom table temp
2. Create custom form instead of record producer.
3. Give draft and submit button
4. Whenever user click on draft button save the data in draft with particular number field.
5. Whenever user want to see that form again , use GlideRecord to get the data.
6. Whenever user click on submit button save the form in target table.
We already have articles how to create custom form in Service Portal. Please check our developer forum.