Working Code | Kongaleti naveen | Activity

Kongaleti naveen asked a new question

Sat, 30 Dec 2023 06:02:41 +0000

Usecase: Calculate the average time taken to close incidents for a specific user. Description: Build a Script Include that calculates the average time taken to close incidents for a specific user based on their […]

Kongaleti naveen asked a new question

Fri, 29 Dec 2023 15:08:22 +0000

Usecase: Calculate the average resolution time for incidents by category. Description: Develop a Script Include that calculates the average resolution time for incidents based on their category, providing insights […]

Kongaleti naveen asked a new question

Sun, 12 Nov 2023 17:03:57 +0000

Apart from update set, is there any way to move changes from one instance to other?

Kongaleti naveen asked a new question

Fri, 03 Nov 2023 10:57:31 +0000

Average Resolution Time: Calculate the average resolution time for all closed incidents.

Kongaleti naveen asked a new question

Thu, 19 Oct 2023 19:04:30 +0000

2.When the Caller field is changed, retrieve the caller’s location and update the Location field accordingly.

Kongaleti naveen asked a new question

Thu, 19 Oct 2023 19:03:04 +0000

1.When the Impact field is changed, automatically calculate and update the Priority field based on impact and urgency.